Terms and Conditions
1. Acceptance of Terms
By accessing or using the Richmama Casino website (“Site”), you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions (“T&Cs”), along with any additional rules, policies and procedures published by Richmama Casino. If you do not agree with these T&Cs, you must immediately cease all use of the Site.
2. Eligibility
To use the Site, you must:
- Be at least 18 years of age.
- Be located in a jurisdiction where online gambling is not prohibited. Residents of restricted countries may not register.
- Maintain only one account per person, household, email address, payment method or device.
3. Account Registration
When you register for an account, you agree to provide true, accurate, current and complete information. You are solely responsible for maintaining the confidentiality of your username and password, and for all activities that occur under your account. Immediately notify us of any unauthorized use or security breach by contacting [email protected].
4. Deposits & Withdrawals
Richmama Casino accepts a variety of payment methods, including credit/debit cards, e-wallets and bank transfers. Withdrawals are subject to verification (“KYC”) and may require submission of identity documents. Processing times vary by method and may be subject to additional internal reviews; we do not guarantee specific timeframes.
5. Bonuses & Promotions
All bonuses, free spins and other promotions are offered subject to separate bonus terms and conditions. Wagering requirements, maximum bet limits and game restrictions apply. In the event of conflict, the specific bonus terms will prevail over these T&Cs.
6. Game Rules & Fairness
All games on the Site use certified Random Number Generators (RNGs) audited by independent testing authorities. Richmama Casino reserves the right to void any bet, cancel games or reverse transactions if a technical error, fraud or malfunction occurs.
7. Prohibited Activities
- Any form of fraud, collusion or money laundering.
- Abuse of promotional offers or bonus arbitrage.
- Use of bots, scripts, automated devices or third-party software to play games.
- Account sharing or multiple registrations under one identity.
8. Intellectual Property
All trademarks, service marks, text, graphics, logos, button icons, images and software on the Site are the property of Richmama Casino or its content suppliers. No portion of the Site may be reproduced, modified, distributed or republished without prior written consent.
9. Limitation of Liability
To the fullest extent permitted by law, Richmama Casino and its affiliates shall not be liable for any direct, indirect, incidental, consequential or punitive damages arising from your use of the Site, loss of data, lost profits or any technical malfunctions, even if we have been advised of the possibility of such damages.
10. Termination
Richmama Casino reserves the right to suspend or terminate your account, refuse your access to the Site, and cancel all pending wagers and unpaid winnings if you breach these T&Cs, provide false information or engage in prohibited activities.
11. Governing Law
These T&Cs are governed by the laws of the Netherlands Antilles under which Richmama Casino holds its Curacao licence, and are subject to any mandatory provisions of applicable Australian law. Any dispute will be submitted to the exclusive jurisdiction of the competent courts in Curacao.
12. Changes to Terms
Richmama Casino may modify these T&Cs at any time. We will post the revised T&Cs on the Site and, where required by law, provide you with notice. Continued use of the Site after changes constitute acceptance of the updated terms.
13. Contact Information
For assistance, questions or complaints, please contact our Customer Support team at [email protected].